Key capabilities
Built for workshops, not adapted for them.
Service tickets
Status, mechanic, hours, parts, photos and customer signature on one ticket.
Parts catalogue
Code, supplier, stock, cost, retail price and compatible models. Supplier price lists import from CSV or XLSX.
Plate recognition at intake
Snap the licence plate and the intake form fills in registration, owner and history.
VIN decoding
Make, model, year, engine and equipment level, with an offline fallback database.
Workshop scheduling
Mechanic capacity and bay assignment, sharing slot logic with the Booking module.
Assembly orders
Pre-delivery assembly for quads, bikes, snowmobiles and equipment.
From intake to handover
Plate in. Job priced. Invoice fiscalised.
A vehicle enters the system once and stays there. The service desk sees the original spec, warranty terms and any open complaints.
- Damage diagram records existing dents at intake
- Customer approves extra work via SMS or email link, signed digitally
- Parts used on a ticket reduce stock and add a cost line
- One-click invoice with labour, parts and VAT, fiscalised automatically
- Service history available to the customer as a PDF
- 08:00Service · VW GolfBay 1 · 08:00–09:45
- 09:00Tyre changeBay 2 · 09:00–09:30
- 10:00DiagnosticsBay 1 · 10:00–11:00
- 11:30Vehicle pickupFront desk
Built for
Repair shops, dealers and specialists.
- Car and motorcycle repair shops
- Authorised dealers
- Powersports retailers
- Tyre and rim specialists
- Body shops
- Equipment dealers
How it connects
The whole vehicle lifecycle in one place.
KigoCloud modules share one database, so data entered once is available everywhere it is needed.
Booking & Reservations
Online bookings open a vehicle reception automatically.
Croatian Compliance
Closing a ticket issues a fiscalised invoice.
Returns & complaints
Complaints link to the original service ticket.
Reports & BI
Workshop throughput and mechanic load in live reports.
FAQ
Common questions
Does it handle both sales and service?
Yes. The vehicle lifecycle covers order, stock, sale, service and complaints, all linked to the same vehicle record.
How does plate recognition work?
OCR runs on-device or through a cloud provider, configurable per account. The recognised plate fills the intake form.
Can it handle warranty and insurance paperwork?
Manufacturer warranty submissions, insurance-claim PDFs and courtesy-car reservations are extensions we build on top of the core module.