Typical problems
Busy workshops, scattered information.
Bookings by phone
Appointments live in a notebook nobody else can see, so bays sit idle or get overbooked.
Scattered vehicle history
Past repairs, parts and photos are spread across paper, inboxes and spreadsheets.
Complaints without a trail
Warranty claims are hard to prove without photos, notes and dates in one place.
What we deliver
From booking to fiscalised invoice.
Online booking
Customers pick a service and a free slot. The workshop sees the whole day at a glance.
Vehicle records
Every vehicle with its owner, service history and documents.
Work orders
Jobs, labour and parts on one work order, turned into a fiscalised invoice when done.
Parts and stock
Parts linked to jobs and stock, so the warehouse knows what is reserved.
Complaints
Complaints and warranty claims tracked from report to resolution.
Reporting
Workshop load, revenue and parts usage in live reports.
Products and services
The modules behind the workflow.
Vehicle Service
From vehicle intake to fiscalised invoice in one workflow.
Booking & Reservations
Online appointments with your working hours and capacity.
Complaints module
Every complaint tracked, every resolution auditable.
Reports & BI
Live numbers for workshop and parts.
KigoCloud development
Custom steps and documents for your workshop.
Integrations
Parts suppliers, accounting and other tools connected.
FAQ
Common questions
Is this for dealers or independent workshops?
Both. The workflow fits single workshops as well as dealers with attached service centres, and can be customised for either.
Can customers book online?
Yes. The Booking module gives your workshop a public booking page with your services, working hours and capacity.
Can it be adapted to our process?
Yes. We build custom steps, documents and reports on top of KigoCloud. See KigoCloud development.